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Valea Iazurilor - Belciugatele

Bucuresti, Bucuresti-Ilfov
Vezi oferta acestei firme 3 pareri
3
Ratingul tau: - Media: 3 (4 voturi)
Numar de telefon: 
0788.899.899 (Receptie)
0788.158.803 (Receptie)
0788.158.803 (Restaurant)
0788.899.899 (Restaurant)
0788.281.865 (Evenimente)
0788.158.925 (Evenimente)
0734.713.243 (Marketing)
0760.664.405 (Marketing)
Adresa: 
Strada Valea Iazurilor 1
Comuna Belciugatele
Bucuresti, Bucuresti-Ilfov
Repere/Indicatii: 
Pe DN 3, in comuna Belciugatele
Program: 
Luni - Duminica: Non stop
Categorie
Cluburi atletism  Pensiuni  Restaurante 
Modalitati de plata:
Mastercard/Visa
Bonuri de masa
Tichete cadou
Numerar
Modifica profil
modificat pe 01 Iun '11
Informatii generale
Parcare: 
Proprie
Produse si Servicii
Stele/Margarete: 
3
Tip cazare: 
Pensiune
Tip camere: 
Camera dubla, Camera matrimoniala, Apartament
Servicii – In camera: 
Aer conditionat, Apa calda continua, Baie, Incalzire centrala, Internet, Jacuzzi, TV, Cada
Servicii – Cazare: 
Acces la gratar, Mic dejun, Inchiriere restaurant, Restaurant, Internet, Jacuzzi, Pensiune completa, Piscina, Sala fitness, Sauna, TV, Terasa
Poze adaugate pentru Valea Iazurilor
Poza pentru Valea Iazurilor - Complex Turistic Valea Iazurilor 7
7 Mai '11
Poza pentru Valea Iazurilor - Complex Turistic Valea Iazurilor 6
7 Mai '11
Poza pentru Valea Iazurilor - Complex Turistic Valea Iazurilor 4
7 Mai '11
Poza pentru Valea Iazurilor - Complex Turistic Valea Iazurilor 3
7 Mai '11
Logo-uri
Logo pentru Valea Iazurilor - Logo
Vezi toate pozele
Clipuri video adaugate
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Complex Turistic Valea Iazurilor

Complex Turistic Valea Iazurilor
Pareri despre Valea Iazurilor
5
29 Mar '18
Foto pentru xiaoke
de xiaoke
282 Puncte
34 pareri scrise
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5
6 Mai '11
94 Puncte
1 pareri scrise
Pierdut prin cartier

Stimabil(a) Domn/Doamna Vasilescu,
Din ce observ aveti o atitudine impulsiva, denigrantoare si mincinoasa fata de Valea Iazurilor. O sa va raspund la fiecare punct in parte deoarece simt nevoia sa va contrazic parerea, de altfel total eronata pe care o impartasiti prin acest comentariu.
1.) In primul rand, Sambata cand ati ajuns dvs. era in jur de ora 09.00-10.00, poate confirma si receptia si supravegherea video. Check In-ul dvs. se facea conform ofertei la ora 12.00, oriunde se procedeaza la fel, nu s-a inventat la noi Check In-ul si Check Out-ul care mentionez ca se face a 2 zi sau a 3 zi la ora 11.00, in acea ora cameristele au timp sa faca curat, iar cu o zi inainte a fost un grup cazat la locatie.
2.) Daca dvs. vedeti in oferta asta de care ati beneficiat " oua rosii si cozonac in camera" -> (http://www.kuponiada.ro/deal/403/cazare-valea-iazurilor-acces-spa-pescui...), eu va garantez ca va trimit personal prin curier expres - 3 cartoane de oua si 1 cozonac, desi au fost asezate in restaurant in ziua de paste.
3.) Cat despre balta ca nu are ....!@#>>>>... peste ..., dvs. ati beneficiat de pescuit cu eliberarea capturii, din ce am inteles de la unii paznici, foarte multi clienti care au beneficiat de aceasta oferta desi n-aveau voie sa bage juvelnic in apa, acestia bagau, prindeau peste si incercau sa-l retina contrar ofertei !!!! Pe langa acest lucru, noi avem o vorba " cine e pescar, pleaca cu peste " ... cine nu ..... data viitoare. Am rugamintea sa probati cele acuzate si sa-mi trimiteti pe email un "caietel cu marturii" ale acelor pescari care nu au prins nimic.
4.) Despre sederea dvs. la camera VIP, in oferta era specificat clar ca beneficiati de camera dubla si dupa ce ca am avut bunavointa sa va dam camera VIP si apartamentul la mansarda in zilele de Paste, desi era toata cazarea acontata, mai aveti si nesimtirea sa comentati cum ca " 5 minute era apa calda, 5 minute rece ", procedeul de incalzire al unui boiler de 3000 litri nu poate fi rezolvat in 5 minute, acesta se incalzeste in aproximativ o ora, pe langa acest lucru la jacuzzi temperatura apei se regleaza din butoane, sunt lucruri elementare si simple care se cunosc, sau nu cum este cazul dvs.
4.) Intr-adevar, la apartamentul de la mansarda, nu mergea hidromasajul, n-aveam de unde sa stim pana nu ne-ati spus dvs., ne asumam aceasta greseala si ne cerem scuze, am remediat-o.
5.) Atv-urile va garantez ca exista, sunt ceva probleme cu ele, sunt in revizie se vor remedia pana pe 15 Mai. Ca orice lucru mecanic se mai si strica.
6.) Cat despre programele tv, iara sunteti de rea credinta, mentionati ca sunt 20 de programe, nu 3, daca doriti si alte programe gen (Al Jazera) trebuia sa ne mentionati in email-ul trimis cand ati achizitionat oferta.
7.) Wireless exista, probabil nu prinde ragalia dvs., daca ati observat aveti si o priza in camera unde se conecteaza un cablu de internet, daca ati fi intrebat la receptie cu siguranta vi s-ar fi dat un cablu in contextul in care n-ati prins reteaua wifi fara fir.
Tin sa va multumesc pe aceasta cale pentru feedback-ul dvs. si orice neplaceri provocate care intr-adevar merita sa le fie acordata atentie va asigur ca s-au remediat sau se vor remedia.

1 pct
1
24 Apr '11
Foto pentru aymee lidia
18 Puncte
1 pareri scrise
Pierdut prin cartier

Jalnic!Oferta de pasti cazare de sambata pana luni...ajungem sambata la ora 12 camerele nu erau facute, in oferta era trecut clar cos cu oua rosii si cozonac in camera.....nimic......are balta peste? O p...a peste, o gramada de masini pe lac si nimeni nu a prins nimic.....apoi specific ca am stat in apartamentul v.i.p. arata acceptabil dar....am incercat sa folosesc jacuzzi din camera pt a-i face baie fetitei mele de 3 ani care era racita...am dat drumul a apa , 5 minute apa calaie , am bagat o in jacuzzi si apoi avenit numai apa rece...in apartamentul modern de la mansarda jacuzzi nu a functionat deloc, i s a spus mamei mele cu nonsalanta ne cerem scuze e defect!!!Atv-uri de inchiriat?hahaha gluma buna , nu o s avedeti nici un atv in zona, cand am intrebat era o doamna in vartsa care nu stiu ce rol avea acolo in afara de bagatoare de seama, mi a spus ca o sa dea un telefon, am urcat pana in camera iar cand am coborat se plimba cu cozonac pe hol si se purta ca si cum nu am intrebat nimic....Seara de pasti dupa 12 noaptea revenim de la bisericaa...Patroana si angajatii ciocnesc oua rosii in receptie si jos eram grupul nostru de 6 persoane si inca alte 2 grupuri...Nici macar un ou nu am primit!!!!Mobilierul din apartamentul v.ip. este rupt si dezaxat, programe tv in camera 8 canale prima, canal d, sport .ro otv si ceva national ceografic, se spune ca ofera wireless in toate camerele....falssssssssss.....am folosit stick ul de zapp adus de acasa.

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